Letter to our patients re Coronavirus20 March 2020
17th March 2020
I’d like to take this opportunity to reassure you that here at Daventry Dental Care we will be operating business as usual.
Since the outbreak of the pandemic, we have activated our crisis protocol and have strong processes, robust systems, and dedicated support teams in place.
Our team have been fully briefed on essential preparation and prevention measures. These range from hygiene measures including increased cleaning and sanitizing frequency to guidelines on how to handle suspected or confirmed cases of COVID-19 and, if required practice lock downs for quarantine purposes in cooperation with the local authorities.
We are following the recommendations of the World Health Organization (WHO), centres for Disease Control and Prevention (CDC) and all relevant authorities to ensure the actions we take are comprehensive and suitable.
Your safety and our team members are our highest priority. Our actions demonstrate a firm commitment to deploying appropriate resources to help maintain a healthy environment for our patients and team members.
Before attending the practice for your next appointment, we would be grateful if you would review the most up to date government guidance – just click this link https://www.nhs.uk/conditions/coronavirus-covid-19/
Please keep checking our communications on email, website and social media as we will be working tirelessly to support our patients during this time.
Please remember to call us on 01327 878758 or email us on email@example.com to let us know if you wish to reschedule any of your booked appointments. We would be happy to schedule an alternative date for you.
At your next appointment Please use the hand sanitiser provided to you on entering and leaving the building.
You’ll notice that we’ve removed some non-essential items in the reception area including the magazines and toothpaste samples. They will return once this is all over!
As a team, we are doing everything we possibly can to remain ﬁt, well and able to work so that we can continue to provide our usual high standard of dental care for you.
We have put plans in place to open Saturdays and Sundays. In order to limit the cross contamination, extend the emergency cover for our patients and non-registered patients. We have also introduced a new exciting paperless system in practice using clinical tablets.
We would like to Thank you for your continued loyalty and trust in Daventry Dental Care. Our commitment and responsibility towards you is as always our priority as we face the COVID-19 pandemic.
We are continuously monitoring the circumstances that surround the coronavirus and are going above and beyond to keep you and employees safe.
Thank you again for your ongoing trust in Daventry Dental Care